Effective Date: 04 April 2026

1. No Refund Policy

Chatieons is a digital SaaS (Software as a Service) platform operated by Softieons. By purchasing any subscription, you agree that all payments made are final and non-refundable under any circumstances.

2. Service Nature

As the services are digital, intangible, and instantly accessible upon purchase, we do not offer refunds, cancellations, or returns once the subscription is activated.

3. No Exceptions

No refunds will be provided in the following cases:

• Change of mind
• Lack of usage
• Business loss or expectations not met
• Technical issues not caused by us
• WhatsApp (Meta) restrictions, bans, or policy changes

4. Subscription Responsibility

Users are responsible for reviewing features, pricing, and suitability before making a purchase.

5. Dispute Resolution

In case of any concerns, users are encouraged to contact our support team for assistance. We will review genuine issues on a case-by-case basis but this does not guarantee a refund.

6. Contact Us

For any concerns or issues, please contact us at:
Email: hello@softieons.com
Phone: +91 9510680663

7. Policy Acceptance

By purchasing and using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.