Effective Date: 04 April 2026

1. Introduction

Welcome to Chatieons, a product of Softieons. By accessing or using our platform, website, or services, you agree to be bound by these Terms & Conditions.

2. Services

Chatieons provides WhatsApp Business API solutions, CRM tools, automation systems, and marketing features designed to enhance business communication.

3. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement.

4. User Responsibilities

• Use services only for lawful purposes
• Do not send spam, illegal, abusive, or unsolicited messages
• Maintain confidentiality of login credentials
• Ensure proper consent for all contacts uploaded

5. WhatsApp & Third-Party Compliance

You agree to comply with all policies of WhatsApp (Meta). Chatieons is not responsible for account bans, message failures, or restrictions imposed by third-party platforms.

6. Payments & Billing

• All payments are advance and non-refundable
• WhatsApp conversation charges are separate
• Failure to pay may result in suspension or termination

7. Intellectual Property

All content, software, and systems belong to Softieons. Unauthorized use or copying is strictly prohibited.

8. Limitation of Liability

Softieons shall not be liable for any indirect, incidental, or consequential damages including loss of data, revenue, or business.

9. Service Availability

We do not guarantee uninterrupted service. Maintenance, updates, or third-party issues may affect availability.

10. Termination

We reserve the right to suspend or terminate accounts for violations without prior notice.

11. Changes to Terms

We may update these terms at any time. Continued use implies acceptance.

12. Governing Law

These terms shall be governed by the laws of India. Any disputes shall be subject to jurisdiction of Surat, Gujarat.

13. Contact

Email: hello@chatieons.com
Phone: +91 9510680663